SSL Certificate Updates

Published 01 December 2017 by Runako Godfrey

UPDATE: All certificates have been updated, and all systems are functioning normally.

We're in the process of updating our SSL certificates!

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Topics: Maintenance

Downloadable Backups Service Disruption

Published 13 November 2017 by Runako Godfrey

We are aware of an issue that is affecting some customer-facing backups (downloadable backups). We are currently working to address this issue and restore functionality to downloadable backups.

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Emergency Maintenance and Changes to Host Keys - June 7

Published 09 June 2017 by C. G. Brown

On June 7, at about 10:00 PM EDT, we noticed an issue with our server pl8, which powers *.2, *.5, *.6, and * Over the next two hours we repaired the issue, but part of the repair process led to a reset of our host keys. You may be presented with the warning message that looks like:

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Topics: Maintenance, host keys

Recent Billing Mails and Receipts- Questions

Published 31 December 2016 by C. G. Brown

We recently identified an issue with how receipts and payment update notifications were getting processed. This did not affect how charges were run but it did affect whether and how you were notified, as well as whether a receipt was generated.

If you have any questions at all about the status of your account, just give us a shout at support [at] projectlocker and we'll check the status for you and make sure everything on the billing front is as it should be.
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Topics: Billing

* Is Moving November 5 - Here's What You Need to Know

Published 02 November 2016 by C. G. Brown

Q: What’s happening?

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Topics: Maintenance, Upgrades

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