Recent Billing Mails and Receipts- Questions

Published 31 December 2016 by C. G. Brown

We recently identified an issue with how receipts and payment update notifications were getting processed. This did not affect how charges were run but it did affect whether and how you were notified, as well as whether a receipt was generated.

If you have any questions at all about the status of your account, just give us a shout at support [at] projectlocker and we'll check the status for you and make sure everything on the billing front is as it should be.
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Topics: Billing

Harvest Time Tracking Integration

Published 15 July 2014 by Runako Godfrey

If you're a regular reader, you know that ProjectLocker has integrations to the popular time trackers Toggl and Freckle. (If you're not a regular reader, take a second and enter your email address in the box on the right so these posts come right to your inbox.)


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Topics: Billing, Updates, Integrations

Time Tracking With Freckle

Published 03 June 2014 by Runako Godfrey

A number of ProjectLocker's users need to track the time they spend working on code. Their time is billable, or they just want to know where they are spending their most precious resource.

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Topics: Billing, Features, Integrations

Cancellation Catchup: What Went Right and Wrong

Published 03 April 2014 by C. G. Brown

We recently notified a number of customers about suspension for non-payment. This isn't a big deal to us; cards expire, customers forget to update, it happens.  However, the reason for the mails, and the outcome of the process, was a story that we thought might be useful to other startups, and also a story that would clarify for affected customers what happened, so we're sharing it.

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Topics: Startups, Business, Credit Cards, Billing

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