We recently notified a number of customers about suspension for non-payment. This isn't a big deal to us; cards expire, customers forget to update, it happens.  However, the reason for the mails, and the outcome of the process, was a story that we thought might be useful to other startups, and also a story that would clarify for affected customers what happened, so we're sharing it.

I am grateful to be a part of an industry where ideas can come to life and become real things with a bit of elbow grease and persistence. It's easier to start a technology business than just about any other kind. However, keeping one running is another matter.

Corregan recently wrote some quick thoughts about the Atlanta startup scene where he explored some of the benefits of being a part of the community. Also, @jon posted his thoughts on moving his company from San Francisco to St. Louis. Today, I want to explore the largest tech startup scene, the one in Silicon Valley.