ProjectLocker Blog: Tag maintenance

Update to Server Certificate

C. G. Brown — Tue, 29 Nov 2011 12:26:00 -0600

On Thursday, December 1, ProjectLocker will be updating our SSL certificates on all servers. If you do not have your Subversion client configured with our intermediate certificate bundle, you may receive warning messages about the certificate not coming from a trusted authority. More detailed instructions on how to do this are provided at https://portal.projectlocker.com/support_faq/tag/subversion#46.

We are using the same certificate authority we have been using, Starfield Technologies, and the certificates are valid and work in all major browser. After inspecting the certificate in your browser, you should feel free to accept the certificate permanently into your client's cache.

As always, just open a support ticket in ProjectLocker Portal if you have any questions.

ProjectLocker Scheduled Maintenance - September 17, 2011

C. G. Brown — Thu, 15 Sep 2011 09:49:00 -0500

On Saturday, September 17, from 7 AM EDT (11 AM GMT) to 1 PM EDT (5 PM GMT), we will be performing maintenance and upgrades on our database servers to improve performance. During this time, the web site, blog, and Portal may experience outages. Existing Subversion, Trac, and Git services will not be affected.

Please contact us by clicking the New Support Request link in Portal or emailing us at support [at] if you have any questions or concerns.

ProjectLocker Emergency Maintenance - Friday, April 22, 2011

C. G. Brown — Fri, 22 Apr 2011 14:15:00 -0500

Last night at about 11 PM Central, we noticed an issue with the disks on our pl3 machine. Our data center team investigated and discovered an issue that required an analysis and possible rebuild of the disk array. To prevent potential irrecoverable data loss, we took the machine down and began repairs immediately.

Users of webshare.projectlocker.com, as well as users on servers *3.projectlocker.com, are currently unable to access their services at this time. Accounts on other servers should not be affected.

We realize the urgency of repair, and are working as quickly as possible to restore service. While occasional issues such as hardware failures are unavoidable, when they do occur, we work around the clock to restore the quality of service that you expect.

We'll update the blog and make announcements via Twitter at @ProjectLockerHQ as the situation updates. If you have filed a support ticket regarding this, know that our team is hard at work on the issue and we will get back to you individually with updates as well.

We are sorry for any trouble or inconvenience this has caused your teams.

Regards,
The ProjectLocker Team

ProjectLocker Maintenance - Wednesday, February 9

C. G. Brown — Wed, 09 Feb 2011 09:12:00 -0600

We will be performing maintenance on the ProjectLocker Servers starting tonight, Wednesday, February 9, at 9 PM Central Time (Thursday 3 AM GMT) and continuing unitl Thursday 2 AM Central Time (8 AM GMT). During this period, users of *3.projectlocker.com may experience intermittent access outages. Please open a New Support Request or e-mail support [at] if you have any questions.

SSL Certificates Updated

C. G. Brown — Wed, 01 Dec 2010 16:41:00 -0600

We have just updated the SSL certificates on all servers. Your Subversion clients may present you with a message along the lines of: "The certificate is not issued by a trusted authority. Use the fingerprint to validate the certificate manually!" This is due to the fact that many clients' systems have a separate certificate authority bundle that leaves out a number of legitimate and widespread certificate providers, including our provider, Starfield Technologies.

If you see this message, please select "accept (p)ermanently" to proceed.

You can contact Support via the New Support Request link in ProjectLocker Portal if there are any issues or if you have any questions.

ProjectLocker Maintenance - Saturday December 12 to Sunday December 13

C. G. Brown — Thu, 10 Dec 2009 15:54:00 -0600

This weekend, ProjectLocker will be performing additional upgrades to our servers to expand capacity and improve performance. Maintenance will begin Saturday morning at 12 AM EST (Saturday 5 AM GMT) and continue through Sunday at 12 PM EST (5 PM GMT). During this time, users of the following servers will be affected:

free1
seed1
angel1
venture1
equity1

Users on other servers and Enterprise users will not be affected.

If you are on an affected server, you may experience intermittent interruptions of service during the maintenance window. We will do our best to keep the interruptions to a minimum. As always, you can contact ProjectLocker Support if you have any questions.

ProjectLocker Maintenance - Friday, December 4 to Sunday, December 6

C. G. Brown — Thu, 03 Dec 2009 10:34:00 -0600

This weekend, ProjectLocker will be performing a number of upgrades to our servers to expand capacity and improve performance. Maintenance will begin Friday at 8 PM EST (Saturday 1 AM GMT) and continue through Sunday at 2 PM EST (7 PM GMT). During this time, users of the following servers will be affected:

free1
seed1
angel1
venture1
equity1

Users on other servers and Enterprise users will not be affected.

If you are on an affected server, you may experience intermittent interruptions of service during the maintenance window. We will do our best to keep the interruptions to a minimum. It will also be safe for you to continue to use Subversion, Git, and Trac even if you are on an affected server. As always, you can contact ProjectLocker Support if you have any questions.

ProjectLocker Maintenance - Saturday, October 31 to Sunday, November 1

C. G. Brown — Fri, 30 Oct 2009 15:11:00 -0500

We will be performing maintenance and upgrades on the ProjectLocker servers on Saturday, 8:00 PM EDT to Sunday, 2:00 PM EST ( Sunday, 1:00 AM GMT to 7 PM GMT). During this time, you may experience brief interruptions of service to all ProjectLocker services. We will endeavor to keep outage time to a minimum.

Please contact us at support <[-at-]> projectlocker [dot] com if you have any questions.

ProjectLocker Maintenance - Saturday June 27

C. G. Brown — Thu, 25 Jun 2009 15:02:00 -0500

We will be performing maintenance on the ProjectLocker servers from Saturday, June 27 at 9 AM EDT (1:00 PM GMT) to 12 PM EDT (4:00 PM GMT). We will be executing some performance enhancing changes to configuration and installing Subversion 1.6.3.

During this time, you may experience brief interruptions of service. Please e-mail support [-at-] projectlocker.com if you have any questions.

Maintenance Window - Sunday June 7

C. G. Brown — Fri, 05 Jun 2009 17:57:00 -0500

We'll be doing some upgrades on the ProjectLocker servers this weekend to improve the performance of ProjectLocker Portal and a number of ProjectLocker accounts, starting Sunday, June 7 at 8 am EDT (12 pm GMT) and ending at 6 pm EDT (10 pm GMT). If your server name ends in 1 (e.g. seed1.projectlocker.com), you may experience some distruptions of service during this period. Users of ProjectLocker Portal may also experience disruptions of service. ProjectLocker Enterprise users and accounts on our other servers are not affected.

We're excited about the growth that has led to this point and look forward to the improvements in performance that will allow us to continue to provide you the best service in the industry.