Runako Godfrey

Recent Posts

SSL Certificate Updates

Published 01 December 2017 by Runako Godfrey

UPDATE: All certificates have been updated, and all systems are functioning normally.

We're in the process of updating our SSL certificates!

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Topics: Maintenance

Downloadable Backups Service Disruption

Published 13 November 2017 by Runako Godfrey

We are aware of an issue that is affecting some customer-facing backups (downloadable backups). We are currently working to address this issue and restore functionality to downloadable backups.

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Sluggish Network Issue

Published 20 January 2016 by Runako Godfrey

UPDATE: 20 Jan 21:49 GMT-5

There appears to have been a routing issue in our provider's data center. There was a bad connection between two routers outside of the ProjectLocker-specific portion of the network but inside our data center, and traffic through those routers had problems. The resulting packet loss was significant enough to impede network speeds.

Thank you for your patience. At this time, we believe the issue is resolved but will continue to monitor. Please try your connections now and let us know via support@ if you still see performance problems.

UPDATE: 20 Jan 20:59 GMT-5

The network team has identified and tuned a possible culprit. We are testing to determine the status.

UPDATE: 20 Jan 19:05 GMT-5 

Diagnostics on the network have proved inconclusive. We're doing further diagnostics on the server to determine if there's any hardware issue.

UPDATE: 20 Jan 17:29 GMT-5

The network team is performing a more detailed physical investigation of the network to determine where there might be problems.

UPDATE: 20 Jan 17:00 GMT-5

The network team has performed an initial investigation, and we're pushing for additional checking on a packet loss issue we're seeing on some of the internal switches inside the data center and outside of our specific network.

We've been tracking a networking issue affecting some of our customers on some of our servers today (see the list of affected servers below). We are aware of this issue and are actively working to resolve it. 

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Topics: Maintenance

TSheets Add-On for Time Tracking

Published 10 October 2014 by Runako Godfrey

If you're a consultant or contractor, you probably get paid by billing your client for the hours you spend working on their projects. Your time is billable, so you need to keep track of it to make sure you get paid properly.

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Topics: Features, Integrations

SVN Mirroring with svnsync

Published 08 October 2014 by Runako Godfrey

Using version control for your code for a lot of reasons, but for many teams the #1 reason is to keep their code safe. For these teams, the version control system is a simple way of backing up their codebase.

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Topics: Subversion

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